These Terms of Use (“Terms”) constitute a legally binding agreement between you, whether individually or on behalf of an entity (“you”), and Eonbt Private Limited (“Company,” “we,” “us,” or “our”), governing your access to and use of the website https://eonmed.in, including any other websites, mobile websites, mobile applications, media forms, media channels, or other related or connected platforms (collectively, the “Site”).
Eonbt Private Limited is a company incorporated and registered under the Companies Act, 2013, with its registered office located at A90, Block A, Sector 4, Noida, Uttar Pradesh 201301, India.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all of the provisions set forth in these Terms. If you do not agree to these Terms in their entirety, you are expressly prohibited from accessing or using the Site and must cease such use immediately.
These Terms of Use shall be deemed to include any additional guidelines, terms, policies, or disclaimers that may be posted on the Site from time to time, which shall be deemed to be incorporated herein by reference.
We reserve the right, at our sole discretion and without prior notice, to modify, amend, or update these Terms of Use at any time and for any reason. Any such modifications (collectively, the ‘modifications’) shall be effective immediately upon posting the revised version on the Site. The date of the latest revision will be indicated as the “Last Updated” date at the beginning of these Terms. You acknowledge and agree that it is your sole responsibility to review the Terms periodically in order to remain informed of any updates. By continuing to access or use the Site after any such modifications are posted, you shall be deemed to have read, understood, and agreed to the modified Terms, and such continued use shall constitute binding acceptance thereof. You expressly waive any right to receive individual notice of each such change.
The information contained on the Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or territory where such distribution or use would be contrary to law or regulation, or which would subject the Company to any registration or compliance requirements under the laws of such jurisdiction. Any person who accesses the Site from outside the territory of India does so at their own initiative and shall be solely responsible for compliance with applicable local laws, to the extent such laws are applicable.
The Site is intended solely for access and use by persons who are competent to contract under the Indian Contract Act, 1872. Accordingly, use of the Site is not permitted by persons under the age of 18 years. By accessing or using the Site, you represent and warrant that you are at least 18 years of age and otherwise legally competent to enter into a binding contract under applicable laws.
Unless expressly stated otherwise, the Site, including but not limited to all source code, databases, software, website designs, audio, video, text, photographs, and graphics (collectively referred to as the “Content”), as well as all trademarks, service marks, trade names, logos, and other distinctive brand features displayed on the Site (collectively referred to as the “Marks”), are the exclusive property of the Company, or are lawfully licensed to the Company. The Content and the Marks are protected by applicable intellectual property laws in India, including the Copyright Act, 1957, the Trade Marks Act, 1999, and other relevant laws relating to intellectual property rights and protection against unfair competition.
The Content and the Marks are made available on the Site on an “as is” basis solely for your personal and non-commercial use. Except as expressly permitted in these Terms of Use, no part of the Site, Content, or Marks may be reproduced, copied, modified, adapted, published, transmitted, encoded, translated, distributed, sold, licensed, publicly displayed, uploaded, stored, or otherwise exploited in any manner, whether in whole or in part, for any commercial purpose whatsoever without the prior express written consent of the Company.
Subject to your eligibility to access and use the Site in accordance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and to download or print a copy of any portion of the Content to which you have lawfully gained access, strictly for your personal, non-commercial use only.
All rights not expressly granted to you herein are reserved by the Company. Any unauthorised use of the Site, Content, or Marks shall constitute a breach of these Terms and may also violate applicable intellectual property and other laws of India, and may subject you to civil and/or criminal liability under applicable law.
By accessing or using the Site, you represent and warrant that: (1) You possess the legal capacity to enter into a binding agreement and you agree to comply with these Terms of Use; (2) You are not a minor under the laws of the jurisdiction in which you reside; (3) You will not access the Site by any automated or non-human means, including but not limited to bots, scripts, or similar methods; (4) You will not use the Site for any unlawful or unauthorised purpose; and (5) Your use of the Site will comply with all applicable laws and regulations.
If any information provided by you is found to be untrue, inaccurate, not current, or incomplete, the Company reserves the right to suspend or terminate your account and deny any current or future access to or use of the Site, in whole or in part.
You are permitted to access and use the Site solely for purposes expressly authorized by the Company. The Site shall not be used for any commercial purposes except those explicitly approved or endorsed by the Company.
As a user of the Site, you agree and undertake not to:
The Site does not ordinarily provide users with the ability to submit or post content. However, we may, at our discretion, offer you the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or any other material (collectively, “Contributions”). Contributions may be visible to other users of the Site and through third-party websites. Accordingly, any Contributions you transmit may be treated in accordance with the Site's Privacy Policy. By creating or making available any Contributions, you hereby represent and warrant that:
We do not claim ownership over your Contributions. You retain full ownership of your Contributions, including all intellectual property rights or other proprietary rights associated with them. However, by submitting Contributions, you grant the Company a limited, non-exclusive, worldwide, royalty-free licence to use, host, store, reproduce, modify (only for formatting or display purposes), publicly display, publish, distribute, and transmit such Contributions on or through the Site and related platforms, as required to operate and provide the Site and its services in accordance with these Terms.
You are solely responsible for your Contributions and any consequences arising from their posting, publication, or sharing. The Company does not assume, and expressly disclaims, any liability or responsibility for any statements, representations, or materials in your Contributions. You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from and against any claim, loss, damage, or expense arising out of or relating to your Contributions. You further expressly agree to release, waive, and exonerate the Company from any legal proceedings or liability arising out of your Contributions.
You acknowledge and agree that the Company and the Site may collect, access, store, process, and use any information and personal data that you provide, including data related to your usage of the Site, in accordance with the Site's [Privacy Policy] and your privacy settings. This includes compliance with the applicable Information Technology laws and Data Protection laws, as may be amended from time to time.
We will maintain certain data that you transmit to the Site for the purpose of managing the Site's performance. Although we implement regular routine backups, you remain solely responsible for any data you transmit or any activity conducted through your use of the Site.
You agree that the Company shall have no liability for any loss, deletion, or corruption of such data, and you hereby waive any right of action arising from such events. The collection, storage, processing, and sharing of your personal and health-related data shall be governed by the Site's Privacy Policy and Data Retention Policy, which you are deemed to have read and accepted by continuing to use the Site.
By submitting any ideas, suggestions, proposals, improvements, comments, or other feedback related to the Site (collectively, “Feedback”), you acknowledge and agree that the Company is free to use, reproduce, disclose, publish, or otherwise exploit such Feedback for any lawful purpose, including enhancing the Site or related services, without any compensation, attribution, or acknowledgment to you.
If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this Mobile Application License contained in these Terms of Use. You shall not: (1) Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) Violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) Use the application for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) Make the application available over a network or other environment permitting access or use by multiple devices or users at the same time. (7) Use the application for creating a product, service, or software that is, directly or indirectly, competitive with or a substitute for the application; (8) Use the application to send automated queries to any website or to send any unsolicited commercial e-mail. (9) Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.
The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Site: (1) The license granted to you is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service. (2) We are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this Mobile Application License contained in these Terms of Use or as otherwise required under applicable law, and you acknowledge that the App Distributors have no obligation whatsoever to furnish any such services. (3) In the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor may refund the purchase price, if any, paid for the mobile application in accordance with its terms and policies. To the maximum extent permitted by applicable law, the App Distributor shall have no other warranty obligation with respect to the mobile application; (4) You represent and warrant that: (i) You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties;
You must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, you must not violate their wireless data service agreement. You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this Mobile Application License contained in these Terms of Use, and each App Distributor shall have the right (and be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.
All rights, title, and interest in and to the mobile application, including but not limited to all content, features, source code, images, audio, video, logos, and trademarks, are and shall remain the exclusive property of the company or its licensors. This license does not convey any right or ownership in the application or its intellectual property.
We reserve the right, at our sole discretion, to modify, suspend, or discontinue the mobile application or any features or portions thereof, at any time and without prior notice. Updates may automatically download and install on your device, and you agree to receive such updates as part of your continued use of the application.
This license shall automatically terminate if you violate any of the terms of this Mobile Application License. Upon termination, you must cease all use of the mobile application and delete all copies from your devices.
The mobile application is provided on an "as-is" and "as-available"basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the application will be error-free, uninterrupted, or free of viruses or other harmful components.
In no event shall we be liable for any indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the mobile application, even if we have been advised of the possibility of such damages.
Your use of the mobile application is also governed by our [Privacy Policy], which is hereby incorporated by reference. Please review it to understand how we collect, use, and share information.
This license and your use of the mobile application shall be governed by and construed in accordance with the laws of [Insert Governing Jurisdiction], without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in India for the resolution of any disputes.
The Site may contain, or you may be directed via the Site to, links to other websites (“Third-Party Websites”) and may display articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items that belong to or originate from third parties (“Third-Party Content”). Third-Party Websites and Third-Party Content are not reviewed, monitored, or checked by us for accuracy, appropriateness, or completeness. We are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including, without limitation, the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. The inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement by us. If you choose to leave the Site and access any Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk and acknowledge that these Terms of Use no longer apply. You are responsible for reviewing the applicable terms and conditions, including privacy and data collection policies, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites are made on those websites and with other companies, and we assume no responsibility in connection with such purchases, which are solely between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and that you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you agree to hold us harmless from any losses you sustain or harm caused to you arising out of or relating in any way to any Third-Party Content or any interaction with Third-Party Websites.
We reserve the right, but not the obligation, to:
Whereas “Contributions” shall mean the same as is defined under Clause 5.
We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please note that the Site is hosted in India. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Site, you: (1) Consent to the transfer of your data to India; and (2) Agree to have your data transferred to and processed in India.
These Terms of Use shall remain in full force and effect for so long as you access or use the Site. Without limiting any other provision of these Terms of Use, we reserve the right, at our sole discretion and without prior notice or liability, to deny access to and use of the Site (including by blocking specific IP addresses), to any person, for any reason or for no reason whatsoever, including, without limitation, for any breach of a representation, warranty, or covenant contained in these Terms of Use, or of any applicable Indian law or regulation. We may, at any time and at our sole discretion, terminate your use of or participation in the Site, or delete any content or information that you have posted, without notice. If your account is terminated or suspended for any reason, you are prohibited from registering and creating a new account under your name, a fictitious or borrowed name, or the name of any third party, even if you are acting on behalf of such third party. In addition to terminating or suspending your access or account, we reserve the right to pursue all legal remedies available under applicable Indian law, including civil, criminal, or injunctive relief.
We reserve the right, at our sole discretion and without prior notice, to change, modify, or remove the contents of the Site at any time and for any reason, to the extent permitted by applicable law. We are under no legal obligation to update any information provided on the Site, and you acknowledge that such content may not always be current. We reserve the right to modify, suspend, or discontinue all or any part of the Site or its features, functionalities, or services at any time without notice. Subject to applicable Indian laws, we shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We do not guarantee uninterrupted or continuous availability of the Site and disclaim liability for any such interruptions, subject to the provisions of Section 43A of the Information Technology Act, 2000, where applicable. The Site may be subject to delays, errors, or unavailability due to maintenance, upgrades, system failures, or technical issues, including issues arising from third-party service providers or force majeure events. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site and any services offered through it at any time, without prior notice, in accordance with applicable law. You agree that we shall not be held liable for any direct or indirect loss, damage, or inconvenience caused due to your inability to access or use the Site during any period of interruption or discontinuance, except where such liability is mandatorily prescribed by applicable law. Nothing in these Terms of Use shall be construed to impose any obligation on us to maintain or support the Site, or to provide any updates, corrections, patches, or new releases, unless otherwise required under applicable Indian law or agreed in a separate agreement.
These Terms shall be governed by and construed in accordance with the laws of India. Eonbt Private Limited and you irrevocably consent to the exclusive jurisdiction of the courts of India for the resolution of any dispute that may arise in connection with these Terms.
You agree to irrevocably submit all disputes related to these Terms or the relationship established by this Agreement to the jurisdiction of the courts of India. Subject to the foregoing, any such dispute may, if mutually agreed upon by the parties, be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Noida, India, and the language of the arbitration shall be English. Eonbt Private Limited shall also retain the right to initiate proceedings concerning the substance of the matter: (1) in the courts of the country in which you reside, or (2) if these Terms are entered into in the course of your trade or profession, in the state of your principal place of business.
The Site may contain information that includes typographical errors, inaccuracies, or omissions, including but not limited to descriptions, pricing, availability, and various other details. We reserve the right to correct any such errors, inaccuracies, or omissions and to modify or update the information on the Site at any time, without prior notice.
The Site is provided on an “as-is” and “as-available” basis. You agree that your use of the Site and our services is at your sole risk. To the fullest extent permitted under Indian law, we disclaim all warranties, whether express or implied, in connection with the Site and your use thereof, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations regarding the accuracy or completeness of the content on the Site or on any websites linked to the Site. We shall not be liable or responsible for any: (1) Errors, mistakes, or inaccuracies of content and materials; (2) Personal injury or property damage of any nature whatsoever resulting from your access to or use of the Site; (3) Unauthorized access to or use of our secure servers and/or any personal and/or financial information stored therein; (4) Interruption or cessation of transmission to or from the Site; (5) Bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Site by any third party; (6) Errors or omissions in any content or materials, or any loss or damage incurred as a result of using any content posted, transmitted, or otherwise made available via the Site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising. We shall not be a party to or in any way responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of any product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
In no event will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages. This includes, but is not limited to, damages for lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the lesser of: (1) the amount paid, if any, by you to us, or (2) ₹10,000 (Indian Rupees Ten Thousand only).
This limitation shall not apply to any liability arising due to our gross negligence, wilful misconduct, or any liability which cannot be excluded under applicable Indian law, including under Section 43A of the Information Technology Act, 2000. We expressly disclaim any liability arising from the interpretation or use of any health-related content or third-party medical services accessed through the Site. The Site does not substitute for professional medical advice, diagnosis, or treatment. Please refer to our medical disclaimer for more details. Certain laws of other jurisdictions, including some U.S. state laws and international laws, may not allow limitations on implied warranties or the exclusion or limitation of certain damages. To the extent such laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.
The content provided on the Site, including but not limited to text, graphics, audio, video, consultations, and other material, is for informational and educational purposes only. You acknowledge that any reliance on information provided by the Site, its employees, agents, partners, or any third parties appearing on the platform is solely at your own risk. The Company does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. While we may facilitate access to licensed medical professionals through the platform, the relationship created is solely between you and the healthcare provider. We are not responsible for the advice or treatment provided by such third-party professionals. In case of a medical emergency or if you require urgent care, you should immediately contact emergency services or visit the nearest hospital. The platform is not intended for use in emergency or life-threatening situations. The Company disclaims any liability for the accuracy, completeness, or appropriateness of any medical content or advice made available through the Site, to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) your breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. You acknowledge and agree that your digital consent, including through electronic signatures or affirmative actions on the Site, constitutes valid and enforceable consent under applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, especially in relation to healthcare-related forms, transactions, and data processing activities.
By using the Site and its services, you expressly provide your consent digitally for all transactions, data processing, and communication activities conducted through the platform. Your digital consent includes, but is not limited to, acceptance of terms and conditions, sharing of personal and sensitive health information, processing of such information in accordance with applicable laws, and receipt of electronic communications. You acknowledge that such digital consent given through electronic signatures, clicking “I agree,” ticking consent boxes, or any other affirmative electronic action, constitutes valid, legal, and binding consent under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. You understand that you have the right to withdraw your consent at any time, subject to applicable legal and contractual restrictions, by contacting us through the designated communication channels provided on the Site. Withdrawal of consent may affect your ability to access certain services or features of the Site that require processing of your personal or sensitive information. We undertake to handle and process your personal data strictly in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, and our Privacy Policy.
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or your use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, the Company has designated a Grievance Officer to address and resolve complaints or concerns raised by users in relation to the Site, its Content, services, or data processing practices.
Users may submit their grievances regarding any of the following:
Name: Mr.Rama Raman Mishra
Designation: CHRO
Email: raman@eonmed.in
Phone (Optional):
Address: A90, Block A, Sector 4, Noida, Uttar Pradesh 201301, India
The Grievance Officer shall acknowledge receipt of the complaint within 15 working days and shall address and resolve the grievance within 90 days from the date of its receipt, as per applicable legal requirements.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Eonbt Private Limited,
A90, Block A, Sector 4, Noida, Uttar Pradesh 201301, India
Phone: +91 811-400-0319
info@eonmed.in
Last updated June 20, 2025