Privacy Policy (Eonmed)

Eonmed (“Company”, “we”, “our”, or “us”), operated by Eonbt Private Limited, values your privacy and is committed to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and related services.

By using the Eonmed application, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, login credentials and account details
  • Health-Related Information: Medical data or health-related inputs provided by users, consultation-related information (if applicable)
  • Device & Usage Information: Device type, OS version, IP address, app usage data, logs, and analytics

2. How We Use Your Information

We use your information to:

  • Provide and improve our healthcare services
  • Enable communication between users and healthcare providers
  • Manage user accounts and support services
  • Ensure security, prevent fraud, and comply with legal obligations
  • Improve app performance and user experience

3. Data Sharing & Disclosure

We do not sell your personal data.

We may share your data only in the following cases:

  • With healthcare professionals for providing services
  • With trusted third-party service providers (hosting, analytics,etc.)
  • When required by law, regulation, or legal process
  • To protect rights, safety, and security of users and the platform

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and users are advised to use the platform responsibly.

5. User Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Withdraw consent (where applicable)
  • Contact us for any data-related concerns

6. Data Retention

We retain your data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

7. Children’s Privacy

Eonmed is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. Third-Party Services

Our app may contain links or integrations with third-party services. We are not responsible for their privacy practices, and users are encouraged to review their policies.

9. Medical Disclaimer

Eonmed provides access to healthcare-related information and services for informational purposes only. It does not replace professional medical advice, diagnosis, or treatment. In case of emergency, please contact emergency services immediately.

10. Data Protection Compliance

We comply with applicable laws including:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023

11. Changes to This Policy

We may update this Privacy Policy from time to time. Users are advised to review it periodically. Continued use of the app constitutes acceptance of changes.

12. Contact Us

For any privacy-related queries or concerns:

Eonbt Private Limited

A90, Block A, Sector 4, Noida, Uttar Pradesh 201301, India

support@eonmed.in

+91 8114000311